Privacy Policy, Terms & Conditions & Returns.

 

Our Privacy Policy

Vedic Gardens llc respects the privacy of visitors to our website and the privacy of our customers. We do not collect personal information about visitors to our website, unless the visitor is made aware that we are collecting such information. We ensure that any information that is collected is collected in a secure manner. We use siteground, one of the USA’s most highly reputed website hosting suppliers in terms of it’s strong reputation for security.

 

Currently, we collect personal information for the following reasons:

Our web-server uses “cookies,” and obtains certain types of information when your web browser accesses vedicgardens.com or advertisements and other content served by or on behalf of vedicgardens.com on other web sites.

 

A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. It is technically possible to set your browser to not accept cookies or to notify you when you are sent a cookie. However, by not accepting cookies, this may impede your ability to shop on our site. Cookie usage is to help us to understand your needs better and to ensure, as much as we can, that our advertising to you is as relevant to your interests as we can possibly make it (given the limited information that we have). If you perceive cookie usage a problematic, it is still possible to place an order with us by phoning 9194802428.

 

Product Purchase: We use your information only to process your order, ship your order, answer questions about products, and advise you of other related product information.

Promotional Material/Specials: We will use your information to email you promotions/special offers that we offer from time to time.

Newsletter Registration: We will use your information only to email you our newsletter which may contain special offers. To assist us in making emails more useful (i.e. targeted to your interests), we often receive a confirmation when you open an email from us.

We collect the following kinds of information:

Your name, address, email address, phone number(s), debit/credit card number and/or billing information. This information is used to process your order, charge your debit/credit card for payment & ship your .

 

We will not make personal information available to other organizations, except for organizations that directly work with us on Vedic Gardens promotions. In such case, such personal information is used strictly for purposes related to the administration of the promotions.

 

When requested, and promptly, we will remove a person from our email list or mailing list.

 

CAN SPAM Act

The CAN-SPAM Act is a US law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders
  • We may also send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

 

To comply with CANSPAM we agree to the following:

  • NOT use false, or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Monitor third party email marketing services for compliance, if one is being used.
  • Honor opt-out/unsubscribe requests promptly
  • Allow users to unsubscribe by using the link at the bottom of each email

 

If at any time you would like to unsubscribe from receiving future emails you can email us at info@vedicgardens.com or follow the instructions at the bottom of each email and we will remove you promptly from correspondence

 

 

Mobile Marketing

We send mobile offers and promotions to mobile devices of customers who have requested to receive them via an opt-in request. To stop receiving these messages at any time, contact Vedic Garden’s customer service at 9194802428 or follow the UNSUBSCRIBE instructions within our text messages.

 

 

 

 

TERMS AND CONDITIONS

 

Our contact details:

Vedic Gardens llc

6710 Holly Springs Rd.

Raleigh 27616

Email:                         info@vedicgardens.com

Phone:            9194802428

 

Vedic Gardens llc does not ship outside the USA.

 

The Customer agrees:

Customer hereby agrees to and acknowledges the following terms: Vedic Gardens, llc guarantees that all orders are carefully packed & packaged in a way that optimizes the safe delivery of the plants to your specified location. The majority of our shipments are made via FedEx. VEDIC GARDENS, LLC IS NOT LIABLE FOR DAMAGE THAT YOUR PLANTS OR CONTAINERS MAY SUSTAIN WHILE IN TRANSIT, OR PACKAGES LOST IN TRANSIT. If your product arrives damaged, please contact Vedic Gardens, Llc within 9 hours of receipt and a claim will be initiated with the carrier. You will need to retain the package(s) for a minimum of 7 days, as the courier company may want to inspect the damaged product. We will reship the damaged replacement product after the delivering carrier has approved the damage claim. If we are currently out of stock of that item, we will gladly offer a substitute, or you may wait until the next shipping season for your area.

Condition of Sale: After you submit your order & checkout, your order is taken from inventory and your credit card is charged immediately. Customer agrees that their order will be delivered without requiring a signature. Our carrier will leave the package(s) unsupervised at your specified Delivery Address unless other arrangements are made by you and confirmed by Vedic Gardens llc.

 

Wrong Item: We carefully label plant varieties true to name, and we will replace the product if we have sent the incorrect plant. We will replace the plant at our expense. The Customer acknowledges that they understand the plant type they are purchasing as posted on each product page at www.vedicgardens.com. Vedic Gardens, Llc will not replace or refund any items where the customer purchased the wrong plant type. In the unlikely event that your order arrives missing an item please contact Vedic Gardens within 24 hours of receipt of you order and we will promptly reship.

 

Cancellation: Requests for cancellation must be made by calling 9194802428 during normal business hours EST. Orders cancelled prior to shipment will be charged a $15.00 cancellation fee. Orders CANNOT be cancelled after the order is shipped.

 

Returns: Plants are perishable; no returns will be processed.

Plant Information: Example growth rates that are listed on our web site are estimates based upon historical data and typically assume optimum growing conditions. VEDIC GARDENS, LLC DOES NOT MAKE ANY WARRANTY, EXPRESS OR IMPLIED, AS TO THE PRODUCTIVITY OF OUR PRODUCTS, AND VEDIC GARDENS llc IS NOT RESPONSIBLE FOR DAMAGE WHILE IN STORAGE IN YOUR POSSESSION, INJURY DUE TO FROST OR NATURAL CAUSES BEYOND OUR CONTROL. Growing plants require a suitable site, compatible environment, and care to prosper, and these conditions are beyond our control. Customers agree, by accepting these terms and conditions, that the images used on www.vedicgardens.com product pages, are representative of what the product they purchased will look like when it reaches the age of maturity, and is not what they will be receiving with their order.

Loss Claims: If your order arrives damaged, you must contact Vedic Gardens llc within 9 hours with a photograph. Typically, a photo from a smart-phone emailed to info@vedicgardens.com is appropriate. Vedic Gardens, Llc emphasizes the importance of conforming to recommendations concerning frost protection and US frost zone planting compliance.

 

EXCEPT AS SET FORTH ABOVE, VEDIC GARDENS, LLC DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF FITNESS OR MERCHANTABILITY, REGARDING ANY PRODUCT PURCHASED FROM VEDIC GARDENS, LLC, AND VEDIC GARDENS, LLC SPECIFICALLY DISCLAIMS ANY AND ALL SUCH WARRANTIES. THE REMEDIES SET FORTH HEREIN CONSTITUTE THE SOLE AND EXCLUSIVE REMEDIES AVAILABLE TO YOU, THE CUSTOMER. VEDIC GARDENS llc, SHALL NOT, IN ANY EVENT, BE LIABLE FOR DAMAGES IN AN AMOUNT GREATER THAN THE ORIGINAL PURCHASE PRICE OF ANY PLANT.

All prices are subject to change without notice.

 

 

The Vedic Gardens Online Plant Shop has moved to a new domain

www.vedic.garden

Please purchase all your plants from this new website.

For Landscaping Web site please visit

landscape.vedicgardens.com

Click on one of the desired link above to be taken there

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